Shipping Policy

Olivia Rose Boutique Shipping Policy

At Olivia Rose Boutique, we are committed to providing an exceptional shopping experience for our Australia customers, including clear and straightforward shipping policies. We offer free shipping on all orders within Australia.

Shipping Locations

This shipping policy applies to orders shipped within Australia.

Delivery Times

Below are the estimated delivery times for all packages:

  • Order cutoff time: 5:00 PM Sydney Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
  • Transit time: 6 to 8 business days (Monday to Friday).
  • Estimated delivery time: 7 to 10 business days.

Carrier Services

We partner with the following reliable carriers for deliveries within Australia:

  • Australia Post
  • StarTrack
  • CouriersPlease
  • Aramex Australia (formerly Fastway)
  • TNT Express
  • DHL Express Australia
  • FedEx Australia
  • Allied Express

Shipping Costs

Free Shipping: All orders within Australia qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Questions?

Visit our FAQs page or contact our customer services. Frequently Asked Questions

Contact Information:

Store Name: Olivia Rose Boutique
Address: Beethovenstraat 571, 1083 HK Amsterdam, Netherlands
Email: info@oliviarose-boutique.com
Phone: +31 6 82 04 18 93
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (Sydney Time)

We do our best to reply to your e-mail within 1-2 business days.