Shipping Policy

Olivia Rose Boutique – Shipping Policy

At Olivia Rose Boutique, we’re committed to delivering your order as quickly and reliably as possible. Please review our shipping policy below before placing an order.

Key Information

  • Order Cut-Off Time: 16:00 (local time)

  • Order Processing Time: 1–3 working days (Monday–Friday)

  • Estimated Shipping Time: 8–12 working days (Monday–Friday)

  • Delivery Regions: United Kingdom, United States, Australia, Canada, New Zealand

  • Shipping Fee: Free on all orders within our delivery regions

Shipping Procedure

Once you place your order, you will receive a confirmation email confirming that we’ve started processing it.

  • Orders are typically processed within 1–3 working days (Monday to Friday).

  • After your order is dispatched, you will receive an email with a tracking link to monitor delivery progress.

Estimated delivery is within 8–12 working days from the date of dispatch.

Note: All delivery estimates exclude weekends and public holidays.

Shipping Delays

While we aim for timely delivery, occasional delays may occur due to peak seasons, customs clearance, weather conditions, or courier issues.

If your order hasn’t arrived within 12 working days, please allow an additional 3 working days to account for any unforeseen delays.

If your order still hasn’t arrived after that window, contact us at info@oliviarose-boutique.com, and we will promptly investigate.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, we sincerely apologize.

To resolve the issue quickly, please email info@oliviarose-boutique.com with:

  • Your order number

  • A description of the issue

  • Photos showing the damage or error

We will review your case and send a free replacement or process a refund based on the situation.

Contact Us

For any questions or concerns, feel free to reach out to us at:
📧 info@oliviarose-boutique.com

We’re here to help and ensure your shopping experience is smooth from start to finish.